SMS has low deliverability rates compared to Viber. On top of that, some SMS providers charge businesses set-up and periodic lease fees. SMS providers charge businesses a per-message fee, so companies that need to send many monthly SMS notifications are at risk of incurring high costs. Viber Push Notification vs SMS for Business Messaging To answer this question, let’s compare SMS to Viber push notifications when it comes to customer communication. However, companies are increasingly switching to push notifications through messaging apps like Viber. Inform them about scheduled platform maintenanceĪ visual example of Viber pop-up notificationsĪs you can see, push notifications are similar to SMS in some ways, as both are short messages with a clear objective.Notify customers of limited-time offers.Companies use them for multiple purposes, for example:
Generally, push notifications are short and compelling with a clear call to action. Because they are displayed in such a strategic location, they are very effective at grabbing the recipient’s attention. Push notifications are messages that pop up on the lock screen of customers’ phones. In this section, we’ll explain what push notifications are, how they compare with SMS messages, and what makes Viber a suitable push notification channel for your business. So much so that everyone with a smartphone is receiving push notifications from apps.
Since smartphones started to take the world by storm, push notifications have been growing in popularity. Would you like to learn how? This article will cover everything you need to know to send a Viber push notification to your customers - from the very basics to the different Viber notification types you can send using respond.io. Many businesses worldwide use Viber push notifications for customer communication.
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